Data Analytics For Hospitality Sector
Serving up insights from your customer interactions.
21 years strong, our work with hospitality operators has taught us that many of you are crying out for better quality management information. Most operators have implanted a maze of different systems to address their business processes. Epos systems, stock management, labour planning, guest experience, table booking and accommodation — the list goes on.
Combining this data is time consuming, fraught with problems and offers a lack of reporting agility. In addition, operators have to contend with the problems of increasing rent and labour costs, recruitment challenges and covering the cost of the COVID-19 pandemic. You need fast access to accurate data, easy analysis and distribution to managers across the business. The ability to gain new insights on the fly will be essential to operators in maintaining their competitive edge.
Whatever your needs, we’re here to help. Whether you need a bespoke solution, custom built to specifically deliver your unique requirements, or whether you would like an off-the-shelf cloud-based solution designed specifically for hospitality — we have the answer for you.
We provide solutions for
- Sales analysis (transaction data & guest feedback)
- Labour and HR analytics
- Site performance
- Product performance
- Guest experience & social
- Stock and supply chain
- Loyalty & CRM
- Table & accommodation booking
Who we’ve worked with
Benefits for Hospitality & Leisure
- KPIs at the click of a button give you a clear view of your business (turnover, margin, labour, sales mix, average spend and more)
- Fast access to your data helps you make decisions.
- Lets you efficiently build any report you need
- Compares and assesses the performance of your different sites by your key metrics
- Brings you accurate, governed and trusted data to ensure that everyone sees the same number – a single source of truth -
- Gives you real time access to your business-critical information
- Reduces admin and software costs by streamlining reporting environments
- Self-service capabilities put you in control of your data making it easy to build visualisations
- Empowers everyone in your business to access and use data solutions
- Reduces time spent building reports, freeing up time to spend on analysis
- Gives you instant access to your data — anytime, anywhere